Instant FAQ auto-answers
Common questions resolved 24/7 without an agent.
Home Use cases Customer Support
Customer support & service teamschatos resolves the routine questions instantly and escalates the rest to the right agent — with full context, notes and assignment.
No credit card · 7-day trial · 50 free messages
The bot clears the FAQ backlog; your agents get only the conversations that need a person.
Common questions resolved 24/7 without an agent.
Pull order status, tracking and account info into the chat.
Escalates with full history so agents never ask twice.
Route conversations, leave internal notes, track ownership.
Canned answers and response-time targets for the team.
Ask for a rating once a ticket is closed.
The numbers teams see when the conversation does the work.
Free agents from repetitive questions.
The whole team works WhatsApp together, nothing dropped.
Instant bot reply, then a warm human handoff.
Customers get answers even when the office is closed.
Bring a WhatsApp Business number and your list. We handle the rest — and you can be answering, booking and following up the same week.
Start free trialLink your own WhatsApp Business number, or start on our shared number while yours is in review with Meta, so the wait costs you nothing.
Ads, portals, your website, walk-ins and CSV lists all flow into one inbox and CRM against this use case.
Drag-and-drop the qualify → answer → book → follow-up journey on a visual canvas. No code, editable any time.
It replies in seconds, books, reminds and nurtures around the clock. Your team steps in only to close.
Deflect the routine, hand the rest to your team. · 7 days free with 50 messages, no card.