Home Use cases Retail & D2C

Retail, D2C & local stores

Your store, open inside WhatsApp.

chatos shows products on request, sends sale broadcasts to your list, and captures every buyer who replies — with pickup and directions built in.

No credit card  ·  7-day trial  ·  50 free messages

Product catalogue
3× catalogue opens vs. email
Powered by chatos
Product catalogue Broadcast campaigns Shared team inbox Leads capture Location & directions
Start with this bot flow
Use cases

Browse, ask, buy — one conversation.

The catalogue, the offers and the order enquiry all happen where your customer already is.

Catalogue in chat

Send products, sizes and prices on request — no app, no website hop.

New-arrival & sale broadcasts

Announce drops and discounts to your opted-in list in minutes.

Order enquiry & COD

Take order intent, confirm stock, offer COD or pickup.

Store pickup & directions

Share the store pin for click-and-collect.

Back-in-stock alerts

Ping interested buyers the moment a size returns.

Win-back nudges

Re-engage quiet buyers with tailored offers.

Sell without a storefront build.

The numbers teams see when the conversation does the work.

catalogue opens vs. email
22%
broadcast click-through
<1min
reply to a product query
28%
repeat buyers

No website needed

Your catalogue lives in the chat customers already open.

Higher open rates

WhatsApp broadcasts get seen where email doesn't.

Every reply is a lead

Buyers who message are captured and tagged automatically.

One inbox for the shop

Staff handle every chat with notes and assignment.

Setup

Live in a week, no code

Bring a WhatsApp Business number and your list. We handle the rest — and you can be answering, booking and following up the same week.

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  1. Connect your number

    Link your own WhatsApp Business number, or start on our shared number while yours is in review with Meta, so the wait costs you nothing.

  2. Bring in the leads

    Ads, portals, your website, walk-ins and CSV lists all flow into one inbox and CRM against this use case.

  3. Build the flow

    Drag-and-drop the qualify → answer → book → follow-up journey on a visual canvas. No code, editable any time.

  4. chatos does the chasing

    It replies in seconds, books, reminds and nurtures around the clock. Your team steps in only to close.

Open your WhatsApp storefront.

Turn a product question into a captured order.  ·  7 days free with 50 messages, no card.